The five questions that bounce visitors off Rekindle, answered.
Short, plain-English answers to the questions that come up most often before someone begins the reconciliation journey.
What Rekindle is (and isn't).
Rekindle is not a counseling service — it's a guided reconciliation journey. You move through four steps (about Rekindle): an assessment, your story, a defined outcome, and a personalized outreach message. Each step is designed to help you arrive at the first reconnection attempt with clarity rather than improvisation.
The full path — from readiness through story, outcome, coaching, and outreach — is laid out on /how-it-works.
Who Rekindle is for.
On the family side: adults doing the work of reconciliation with a parent, child, sibling, or other family member. Whether you're initiating or responding, the journey is built for the person preparing themselves — not for the person being approached.
Rekindle is for adults preparing for a meaningful first step with a parent, child, sibling, or another family member.
What Rekindle costs.
Walking the journey is free. The assessment, your story, the outcome work, and the outbound outreach messages you generate during the guided flow are all free to use.
Rekindle also offers a one-time physical-mail or FedEx delivery option for the outreach message, priced through our payment processor at checkout. That physical-delivery option is the only paid surface; nothing else on the site sits behind a paywall. Full terms on /terms.
Does insurance apply?
Rekindle isn't a clinical provider, so it doesn't bill insurance directly. The guided journey, the AI coaching, and the outreach messages are not reimbursable services — they're tools you use on your own.
Rekindle is not a clinical provider, so it does not bill insurance directly. If you choose to work with a licensed professional alongside the journey, ask that provider about their fees and coverage.
How your privacy is handled.
Your assessment answers, your story, and your outreach drafts are stored privately to your session and are never published or shared. Nothing leaves your account unless you take an explicit action, such as sending the outreach or asking for a physical mail send.
Ready to see where you stand?
Start with a free, private readiness assessment.
Start your assessment →